Frequently Asked Questions (FAQs)
We understand that you may have questions about our products, ordering process, and services. To make things easier, we’ve compiled a list of commonly asked questions along with detailed answers. Whether you're wondering about shipping, payments, or product details, you’ll find everything you need to know here!
Do you offer free shipping?
Yes! Currently we offer free shipping on orders
Where do you ship to?
We currently ship across Canada.
How long does shipping take?
Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
What if my order is delayed or lost?
If your order is delayed or lost, please contact us at 437-774-8544, and we’ll assist you in resolving the issue.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal.
Do you offer refunds or exchanges?
Due to the nature of our products, we do not offer refunds or exchanges unless the item is defective or incorrect.
What should I do if I receive a damaged or incorrect order?
Please contact us immediately at 437-774-8544 or email us with your order details and photos of the issue.
